03 Nov, 2021

Continuity of Care

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A hallmark of high-quality medical treatment is continuity of care. This is the practice of keeping patients’ treatment under the supervision of the same medical professional from start to finish. Continuity of care helps medical professionals provide better care, prevents information from being lost, and lets patients build a relationship with their care providers. 

That’s why, at Medicus Vein Care, continuity of care is essential for all treatments we perform. You’ll speak with the same vein specialist who performs your treatments, from your consultation to your follow-up. As a result, you get better care, a better relationship, and better results. Keep reading to discover how we provide personalized care at every step of the treatment process. 

Accessibility

Continuity of care is about more than just your visits to the office. While you can trust that the same specialist will always perform your in-person consultation, treatments, and follow-ups, sometimes you’ll have questions when you’re at home. That’s why we ensure that our vein specialists are accessible even when you’re not on the schedule for the day.  

If you have any questions, you can easily reach out to the Medicus team. Your questions will always be answered by the same specialist who performed your treatment. Your vein specialist is already familiar with your case. They have the background and experience to answer your specific questions with detailed, helpful information. 

By making sure our vein specialists are easily accessible, we help you get better answers in less time. You can trust that you’re getting personalized solutions that support the care you’re already receiving. 

Communication

Another way Medicus Vein Care helps provide continuity of care is by making it easy to get in touch. If you have a question, there’s no need to schedule an appointment. Instead, all of our vein specialists can be reached by phone to answer any questions you may have. 

At Medicus Vein Care, we pride ourselves on providing a personal touch. This means that if you call us, you’ll never be sent to a call center. You’ll connect directly with a receptionist at our office every time. This live connection makes it easy for you to get in touch with your specific vein specialist without having to navigate confusing phone menus or waiting to talk to a real person. 

If your vein specialist is with another patient when you call, don’t worry. You don’t have to accept an answer from a professional you don’t know. Follow-up is one of the fundamental principles of the Medicus practice. No matter what, if you cannot talk with your vein specialist right away, you will receive a call back from them as soon as they are available. 

Whether your specialist is available right away or calls you back, they will have your information at the ready. You’ll be able to quickly get the answers you need and clarify your understanding of your treatments and care. Furthermore, your spider or varicose vein treatment professional will be able to note your questions directly in your records so they can follow up at your next appointment. 

Online Support

Sometimes the phone just isn’t the best option for you. If you’re not available for a call or you have a question late at night, phone calls may not meet your needs. That’s why Medicus Vein Care has implemented an online chat feature so you can ask questions any time, anywhere. 

It’s as easy as visiting the Medicus website and using the chat function when it pops up. There’s no need to search “vein specialist near me” to get in touch with someone quickly. The feature allows you to fire off quick questions without having to talk to anyone. Our team will note your questions and answer them as soon as possible. It’s the perfect way to ask quick questions about your varicose vein treatment before you forget. Or maybe you’re just more comfortable with online support than requesting a phone call.

Medicus Vein Care: Prioritizing Continuity of Care

Your experience is our top priority. At Medicus Vein Care, we want to make it as easy as possible for you to access our vein specialists. They should be an ongoing resource for you throughout your treatment journey. This personalized attention is one of our biggest strengths. We pride ourselves on our unparalleled level of patient care. If you’re ready to experience the Medicus difference, call us or book online today for a free consultation with our vein specialists.